FAQ

Got questions?

Quick answers about our NFC cards, before you need to contact us.

Getting started

Does NFC work on all smartphones?

Not on every phone. NFC needs a phone with NFC built in. iPhone XR, XS and newer models can read an NFC card without an app, and most newer Android phones have NFC too (if a tap does nothing, check that NFC is switched on in settings). For any phone without NFC, your profile also has a QR code as a backup.

Does the person I share with need an app?

No. Your profile opens as a web page on their phone, so they do not need to install anything to view it.

How do I get set up?

Message us on WhatsApp with your details, links and the design you want, and we will guide you through the setup. You can also read the How it works page first.

Using your card

Can I use the card without internet?

Your card does not need a battery or charging. But it opens a web page, so the phone that taps it needs an internet connection to load your profile. If you are somewhere with no signal, the person can tap again once they are back online.

Can I change my digital profile?

Yes. You can update your digital profile without reprinting your card, where supported by your service. Tell us what you want to change and we will help.

Customising and ordering

Can I customise my card?

Yes. Custom, Premium and Team & Business cards can carry your own logo, colours and design. See the Products page for what each card offers.

How long does production take?

It depends on the card type, your design and how many cards you order, so we do not quote one fixed time here. Message us on WhatsApp with what you need and we will give you an estimate.

Can I order in bulk?

Yes. For small teams, businesses and events, see our Teams & Business page and use the Request a Quote button.

How do I place an order?

Message us on WhatsApp or use the enquiry form on the Contact page. Tell us which card you want and we will take it from there.

Still have a question?

Message us and we will help you choose the right card.

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